An initial conversation
We talk with you, the family or the support worker first, before anyone visits.
Hoarder clearance · Ipswich
Discreet, non-judgemental clearances of hoarded homes, working at a pace the person living there can manage, alongside families and support workers.
Hoarding is recognised as a mental health condition, and clearing a hoarded home is very different from a normal clearance. The person living there may find it distressing to see belongings removed, and rushing the process can make things worse. Our approach is patient, respectful and led by the person and the people supporting them.
We work with individuals, families, social workers, housing officers and mental health teams across Ipswich. Some clearances happen in one go, for example when a property must be made safe quickly. Others are done in stages over weeks, with the person deciding what stays and what goes.
Hoarded properties can contain hazards: blocked exits, structural strain from weight, mould, pests, rotting food and sharps. Our team wears protective equipment, works carefully, and can arrange pest control and deep cleaning once the clearance is done.
We talk with you, the family or the support worker first, before anyone visits.
What can be removed is agreed in advance, and items to keep are set aside.
Work can be spread over several visits if that helps the person cope.
Exits and walkways cleared first, with hazards dealt with safely.
We can use unmarked vehicles and keep the work low-key for neighbours.
Deep cleaning, sanitising and pest control arranged once the property is clear.
Wherever possible, the person who lives in the home should be part of the decisions. A clearance carried out without their involvement often leads to the problem returning.
If a social worker, housing officer or mental health team is involved, we coordinate with them so the clearance fits with any wider support plan.
Hoarded homes often contain important documents, cash, medication and personal items. We sort carefully and set these aside.
Where there is a risk to health, such as mould, pests or biohazards, we use protective equipment and may arrange specialist cleaning before or after the clearance.
We see the property and agree what is going.
A written price with no hidden extras.
We carry out, load and sort everything.
The space is swept and you receive a transfer note.
Every job is priced individually. These are the main factors.
Every collection comes with a waste transfer note, so you can prove your waste was handled legally.
Waste is sorted at licensed sites so rubble, metal, wood, card and green waste are recycled.
Clear quotes agreed before we start, including permits and disposal.
Based in Ipswich, with next-day service across most IP postcodes.
We cover Ipswich and the surrounding towns, villages and business parks, including:
No. Our team works with hoarded properties regularly and approaches every job with respect.
Yes. Many hoarder clearances are spread over several visits.
Yes. We regularly work alongside social workers, housing officers and support teams.
Yes. We can use unmarked vehicles and work quietly to protect the person's privacy.
We sort carefully and set aside documents, cash, medication and personal items.
Yes. We can arrange deep cleaning, sanitising and pest control after the clearance.
Tell us what you need and we will confirm a fixed price.